li999's Privacy Policy

li999 is an online betting and casino platform operated for players in Bangladesh. We give the highest priority to protecting the personal information of our users. This privacy policy describes in detail what information is collected, how it is used, and in what circumstances it may be shared with third parties.

This policy applies to all li999 services, websites, and mobile platforms. Whenever we make significant changes to this policy, our users are notified accordingly. The date of the latest update is always displayed at the top of this page.

2.1 Information Provided Directly

When you create an account on li999, log in, or use our services, you voluntarily provide the following information:

• Full name and age-related information (for verification)
• Contact information — email address and mobile number
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Documents submitted for identity verification
• Information provided when contacting our support centre

2.2 Automatically Collected Information

When you use the li999 platform, some information is collected automatically:

• IP address and device identification information
• Browser type and operating system information
• Your navigation and activity history on the platform
• Login times, gaming session information, and transaction history
• Data collected through cookies and similar tracking technologies

2.3 Information Collected During Verification

To ensure a safe environment and verify the identity of authorised users, li999 may request certain additional documents. This may include national identity card or passport information. This information is stored under strict security protocols.

li999 uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure
• Transaction Processing: To complete deposits and withdrawals — via bKash, Nagad, Rocket, and Upay
• Customer Support: To resolve your questions and issues
• Security: To prevent fraud and unauthorised access
• Responsible Gaming: To monitor gaming behaviour and provide assistance where needed
• Service Improvement: To further improve the user experience
• Marketing Communications: To inform you of relevant offers, only with your consent

We never sell your information to third parties for marketing purposes without your consent.

4.1 SSL Encryption

All data transmission on the li999 platform is protected through SSL (Secure Socket Layer) encryption technology. This ensures that the exchange of information between your browser and our servers remains completely secure.

4.2 Data Retention Period

Some information is retained while your account is active and for a specified period after the account is closed. Transaction records and identity verification documents are stored for a defined period in accordance with legal requirements.

4.3 Server Security

Our servers are protected by the latest cybersecurity technology. Regular security audits are conducted and a 24-hour monitoring system is in place to detect any potential threats.

li999 may share your personal information with third parties only in very limited circumstances. We never disclose your information except in the following cases:

• Payment Processing Partners: The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay. This information is used only for the relevant transaction.
• Technology Service Providers: Limited data may be shared with trusted technology partners for operating the platform, however they are bound by confidentiality agreements.
• Legal Obligations: In the case of a court order or legal obligation, necessary information may be provided to the relevant authorities.
• Fraud Prevention: In the investigation of serious fraud or criminal activity, information may be provided to assist the relevant agencies.

Except for the reasons stated above, your information will not be disclosed to third parties without your full consent.

6.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. li999 uses cookies for the following purposes:

• Essential Cookies: To keep your login session active and ensure core functionality
• Performance Cookies: To maintain the speed and stability of the platform
• Preference Cookies: To remember your language preference and personalised settings
• Analytics Cookies: To analyse platform usage patterns and improve the service

6.2 Cookie Control

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important platform features to not work properly.

As a user of the li999 platform, you have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances, subject to legal obligations
• Right to Restrict Processing: The right to request restriction of processing of your information in certain cases
• Data Portability: The right to receive your information in a structured format
• Right to Object: The right to object to the use of your information for direct marketing purposes

To exercise any of your rights, please contact our support team. We are committed to responding to your request within a reasonable time.

li999's services are for those aged 21 and above only. We actively prevent minors from creating accounts and using the platform. If anyone knowingly provides information about a minor, that account will be closed immediately and the relevant information will be deleted.

If you become aware that a minor is using our services, please notify our support team immediately.

li999 takes responsible gaming very seriously. By analysing your gaming history and behavioural data, we can identify potentially problematic gaming patterns. In such cases, we may contact you to offer assistance or impose necessary restrictions.

To learn more about responsible gaming, please read our Responsible Gaming page.

li999 may review and update this privacy policy from time to time. Whenever significant changes are made, you will be notified in the following ways:

• By updating the date on this page
• By sending a notification to your registered email address
• By displaying a notification when you log in to the platform

If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. We therefore recommend checking this page regularly.

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, li999 ensures that the transfer and storage of information is always carried out while maintaining appropriate security standards.

When sharing information with international partners or service providers, confidentiality agreements are executed and equivalent security standards are ensured.

You may withdraw consent given for marketing communications at any time. To do so, contact our support team or change the relevant option from your account settings.

If you wish to close your account completely, please contact our support team. Even after account closure, some information will be retained for a specified period in accordance with legal obligations. To learn more about this, please read our Terms and Conditions.